Privacy Policy

Who we are

Scalp Revive ("we", "us", "our") is the data controller for the personal data collected through this website. We are based at Regent Place, 646 King Lane, Alwoodley, Leeds, LS17 7AN, United Kingdom. You can contact us about privacy at info@scalprevive.co.uk.

This policy is generated to describe, accurately, the data this specific website collects and the services it uses, nothing more. It is reviewed by us before the site goes live.

What we collect and why

Contact form. If you submit our contact form, we collect your name, email address, phone number (optional) and message. This is sent by email to our own inbox (info@scalprevive.co.uk) using Resend, our transactional email provider, so we can respond to your enquiry. We do not add you to a mailing list or send you marketing from this form, and we do not send you an automatic reply. The form is protected by Cloudflare Turnstile (anti-spam verification) and a hidden honeypot field; Cloudflare processes limited technical data (such as your IP address) to perform this check.

Analytics. We use Google Analytics (GA4) to understand how visitors use this website, such as which pages are viewed and how visitors found the site. Google Analytics processes technical data (such as your IP address, device and browser type, and pages visited) on our behalf. We do not run any other analytics or tracking pixels on this website (no Meta/Facebook Pixel, no Google Ads). See Google's Privacy Policy for how Google handles this data.

Instagram feed and Google Reviews. Our homepage and footer display an Instagram feed and Google Reviews, delivered through a third-party widget service (Fouita). Loading these widgets may involve requests to Meta/Facebook and Google's own infrastructure, which are outside our control and governed by their own privacy policies: Meta's Privacy Policy and Google's Privacy Policy. We do not use the Instagram or Google APIs directly, and we do not receive any personal data back from these widgets.

Map. Our contact page embeds a Google Map showing our clinic's location. Loading this map may send technical data to Google, governed by Google's Privacy Policy.

Hosting. This website is hosted on Cloudflare's network. Cloudflare processes standard technical/connection data (such as IP address) as part of delivering the site to you, acting as our processor.

Cookies and similar technology

Google Analytics sets cookies to distinguish visitors and measure site usage. Third-party embeds (Instagram feed, Google Reviews, Google Maps) may also set their own cookies when they load, under their own privacy policies linked above. We do not control these.

How long we keep it

Contact-form enquiries sent to our inbox are kept only as long as needed to handle your enquiry and for our own record-keeping, then deleted in the ordinary course of mailbox housekeeping.

Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to ask us for access to, correction of, or deletion of your personal data, to object to or restrict our processing of it, and to receive a copy of it in a portable format, where those rights apply. To exercise any of these, email info@scalprevive.co.uk. If you're not satisfied with our response, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy as the website changes. The date at the top shows when it was last updated.